Privacy Policy
Effective Date: 12/26/25
Axxiom Elevator and its affiliated child sites (collectively, “Axxiom,” “we,” “our,” or “us”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites, request services, or interact with us in the states of Texas and California.
1. Information We Collect
We may collect the following categories of personal information:
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Contact Information: Name, phone number, email address, mailing address, company name
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Service Information: Details related to service requests, work orders, customer support, or submitted forms
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Technical Data: IP address, device identifiers, browser type, referring URLs, and website usage activity
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Cookies & Analytics Data: Usage, performance, and interaction data collected via cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
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Provide and manage elevator services, maintenance, inspections, and modernization
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Respond to inquiries, service requests, and customer support needs
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Communicate via phone, email, or SMS (with consent)
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Improve website functionality, performance, and user experience
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Send service notifications, updates, and marketing communications (if you opt in)
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Comply with applicable legal, regulatory, and contractual obligations
3. Text Messaging (SMS) & 10DLC Compliance
We may use SMS text messaging to deliver service alerts, appointment reminders, or promotional messages (with prior consent). In accordance with 10DLC regulations and applicable healthcare communication requirements, we disclose the following:
“No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
You may opt out of SMS communications at any time by replying STOP. Message and data rates may apply.
4. Sharing of Personal Information
We do not sell your personal information.
We may share information with:
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Trusted service providers and vendors performing services on our behalf
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Axxiom Elevator affiliates or subsidiaries for legitimate business and service-related purposes
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Government authorities, regulators, or law enforcement when required by law
5. Your Privacy Rights
California Residents (CCPA / CPRA)
If you are a California resident, you have the right to:
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Know what personal information we collect, use, and disclose
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Request access to or deletion of your personal information
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Correct inaccurate personal information
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Opt out of the sale or sharing of personal information (Axxiom does not sell personal data)
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Limit the use or disclosure of sensitive personal information (where applicable)
To exercise these rights, contact us at privacy@axxiomelevator.com.
We will not discriminate against you for exercising your privacy rights.
Texas Residents (Texas Data Privacy & Security Act – TDPSA)
If you are a Texas resident, you have the right to:
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Confirm whether we process your personal data
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Access and delete personal data
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Correct inaccuracies in your personal information
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Opt out of targeted advertising or profiling (not applicable to our current practices)
To submit a request, contact us at privacy@axxiomelevator.com.
6. Your Choices
You may control your personal information by:
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Unsubscribing from marketing emails via the unsubscribe link
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Opting out of SMS messages by replying STOP
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Adjusting browser settings to manage or disable cookies
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Contact us to request access, correction, or deletion of your information
7. Data Security
We use administrative, technical, and physical safeguards to protect personal information. While we strive to maintain secure systems, no method of transmission or storage is completely secure, and we encourage caution when sharing personal data online.
8. Third-Party Links
Our websites may contain links to third-party websites. Axxiom is not responsible for the privacy practices or content of external sites.
9. Children’s Privacy
Our websites are not directed to children under the age of 13, and we do not knowingly collect personal information from minors.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date. Continued use of our websites or services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or privacy-related requests, contact us at:
Axxiom Elevator
2101 W ATLANTIC BLVD, UNIT 104
POMPANO BEACH, FL 33069